Customer Reviews

We are, without question, considered leaders in the field of Estate Agency dealing with properties throughout Buckinghamshire, Bedfordshire & Hertfordshire. We are an established independent estate agency with a reputation for optimising the price of our clients properties, be letting or selling.

As independent Estate Agents, we are experts in your local area and are an integral part of the communities we serve. We are best placed to advise you about the local environment, provide you with accurate valuations and notify you of specific market trends affecting local property prices and sales. Our businesses really do succeed or fail by the quality of the service we provide, and our ability to successfully deliver sales at the best possible price.

We understand that choosing the right Estate Agent, pricing your home correctly and ensuring your home is presented in the best possible light can really help to sell your home quickly and effectively.


By: 'Tim Norris' Jul 13,2017
Branch: Berkhamsted
Experience: 5 out of 5 Would you use the agent again? YES

The guys at Sterling Estates Berkhamsted helped us from start to finish in our recent property transaction. We were the buyers in the transaction and Meka and Lewis both always found the time to answer and respond to our questions.<
By:'Jim Cuell'
Branch: Berkhamsted
Staff Member Meka Davies, Lewis Hall, Ben Bird
Experience: 5 out of 5 Would you use the agent again? YES

Just a quick e-mail to thank all the staff at Sterling in Berkhamsted and in particular to Meka for your patience and perseverance on what was at times a difficult chain to manage. You always kept us up to date on where we were, even when it was not good news so thanks again and I would have no hesitation in recommending your business to others


By: 'Mr and Mrs Garland'
Branch: Lettings & Property Management
Staff Member Justin Davies, Phil Muarry, Rachel Stocker
Experience: 5 out of 5 Would you use the agent again? YES

We have used Sterling for several years now and have always found the service to be friendly and reliable. We have recently moved into a new property with Sterling, found with thanks to Justin Davis and Phillip Murray, who helped us along the way. Any issues we've had arise have been dealt with quickly by the property management team, our contacts Rachael Stocker and Wendy Campbell have both been immensely helpful throughout the entire rental process.


By: 'SH'
Branch: Kings Langley
Staff Member Coling Barrington
Experience: 5 out of 5 Would you use the agent again? YES

Colin Barrington - Polite, enthusiastic and determined to find the right buyer for our property ie one who would see a sale through. Colin was knowledgeable about the property, prompt for all viewings and ensured prospective buyers had a good chance to view but without wasting time. Managed the sales process effectively.


By: 'Ali'
Branch: Tring
Staff Member Ben Bird, Simon Inwood, Phil Gormley
Experience: 5 out of 5 Would you use the agent again? YES

Sterling pulled out all the stops. Ben Simon and Phil were brilliant. They put more people through the door in one month than other agents in 6 months. Also acted as therapists holding hands through the process. Thank you


By: 'Quick sale'
Branch: Berkhamsted
Staff Member Lewis Hall, Meka Davies, Ben Bird
Experience: 5 out of 5 Would you use the agent again? YES


Found Lewis, Meka & Ben very professional. Took time taking high quality photos. Customer service great. Always kept us informed. Sold property within a week !!!! We also bought through Sterling, they went out of there way to make sure transactions went smoothly


By: 'Emma Lambirth'
Branch: Berkhamsted & Hemel Property Centre
Staff Member Ben bird
Experience: 5 out of 5 Would you use the agent again? YES


We had previously tried to sell our property using the two local estate agents in boxmoor which had proved to be a waste of some ten months. Sterlings were recommended to us by a friend so we asked for a valuation. After talking it through with Ben Bird we instructed the sale. Everything was carried out efficiently and the property was marketed, after approx 2 weeks we had 3 best and final offers, we chose one and the sale completed some weeks later. All of the staff we dealt with were excellent, they kept us up to date and informed throughout the process. After the previous experiences with the other agents Sterings made it seem easy. We have already recommended them to other people and will continue to do so in the future.
Comment on agent fees:
The fees were slightly higher than the previous agents but you get what you pay for, so we were happy to pay slightly more for a superior service


By: 'EM'
Branch: Kings Langley
Staff Member Sean Lewis, Simon Inwood
Experience: 5 out of 5 Would you use the agent again? YES

Sterling homes were extremely supportive and professional throughout our dealings with them. The quality of the photographs, floor plans and promotional material was excellent and a buyer secured for our home within days of it being placed on rightmove. All the staff we had contact with dealt with our queries quickly and we liaised mainly with Simon, whose advice, honesty and pragmatism we greatly appreciated. We would certainly recommend Sterling to anyone considering selling their home.


By: 'Clare Hogan'
Branch: Tring
Staff Member Sue Reece
Experience: 5 out of 5 Would you use the agent again? YES

Sue has done an extremely professional job. When we were looking at properties she regularly updated us with properties and encouraged us to view the property we eventually purchased even though we dismissed it at first. She is great at keeping communication open and was keen to offer us any help we needed during the process. Sue is also very down to earth and does not use some of the usual 'patter' one might associate with estate agents.


By: 'Cat Wildman'
Branch: Berkhamsted & Hemel Property Centre
Staff Member Meka Davies, Ben Bird, Lewis Hall
Experience: 5 out of 5 Would you use the agent again? YES


Meka, Lewis & Ben Meka worked tirelessly to push our sale and purchase through, dealing with some tense situations and colourful characters with calm and grace. The sales team at Sterling seem to work harder than most other agents we have used in the past and were prompt with feedback which was extremely refreshing given the standard seems to be that feedback is rarely followed up on these days.


By: 'Lisa kavanagh
Branch: Berkhamsted & Hemel Property Centre
Staff Member Ben Bird
Experience: 5 out of 5 Would you use the agent again? YES


From initially handling my valuation request, to carrying out viewings on my property the service and professionalism I received from Ben and his team was second to none. I would not hesitate to recommend this agent if you want an agent to provide you with a stress free home move service.


By: 'Ken Jeffreys'
Branch: Kings Langley
Staff Member Sean Lewis, Simon Inwood
Experience: 5 out of 5 Would you use the agent again? YES


Initial contact was very good and friendly. As usual with all estate agents the initial valuation was a bit optimistic. Viewings were well coordinated and the follow through on receipt of offer was excellent. All staff members were able to give up to date information or had another person ring back with the current situation. Considerable help was given to get action from solicitors in the sales chain who were slow in pursuing actions needed. In particular I would like to commend Sean Lewis, Robert Hinkson and Simon Inwood for their experienced handling of the sale.


By: 'Maggie'
Branch: Tring
Staff Member Justin Davis
Experience: 5 out of 5 Would you use the agent again? YES


I have used Sterling Estate Agents for renting out my property for many years, during which time it has had its ups and downs with the various tenants, however Justin has been extremely helpful in assisting both sides in getting any issues sorted. They have always managed to find tenants for the property and Justin kept me informed at all times and never failed to respond to correspondence promptly. He certainly made my time as a landlady much easier, as it does certainly have its moments!


By: 'Estate Agent Service Beyond Expectations!'
Branch: Berkhamsted & Hemel Property Centre
Staff Member Meka Davies,Lewis Hall
Experience: 5 out of 5 Would you use the agent again? YES


Once we had found our new house to buy we were on a tight timeline to secure it. Meka worked quickly to identify good quality prospective buyers for our apartment and realised a very good price for our sale. Furthermore she (and Lewis in her absence) ensured good communication up and down the chain by interacting with all solicitors involved. In fact I would go as far as saying their input stopped it from falling apart on more than one occasion! Thank you Sterling Berkhamsted, Meka and Lewis!


By: 'Shiralee hew gill'
Branch: Berkhamsted & Hemel Property Centre
Staff Member Andrew Melrose
Experience: 5 out of 5 Would you use the agent again? YES


The agent kept me informed at all times with the viewings , he was always of very smart appearance , punctual informative regarding the progress on my property . The marketing of my property was second to none . I would definitely use sterling again and would recommend them to any one who wants to market their house. They also went out of their way to try to find a property in the area and within my price range to move in to . Over all brilliant friendly and very proffesional . Thank you sterling


By: 'SteveT'
Branch: Kings Langley
Staff Member Sean Lewis, Simon Inwood
Experience: 5 out of 5 Would you use the agent again? YES


Fantastic service all round from Sean Lewis and his team. Honest, realistic assessment of the market value, really quick turnaround on the photography (which was superb) and the particulars, and good feedback on the viewings. Once an offer was made, Sean and Simon did a good job of maximising the price and checking out the buyer's situation. Throughout the conveyancing process they kept me in the loop with weekly updates. All in all, having sold several houses in the past, I can honestly say that Sterling are the best agents I've ever dealt with.


By: 'Sam'
Branch: Tring
Staff Member Sue Reece
Experience: 5 out of 5 Would you use the agent again? YES


In comparison with other agents in the area, I found Sterlings to be as interested in the buyer as in the seller. We were offered and viewed similar properties to that of our initial inquiry which was helpful in making relevant comparison. Sue Reece was professional in her approach offering good advice and answering without reservation all of our questions. During the process, the sales progression team provided helpful updates and was responded very quickly in contacting the vendor to obtain additional information.


By: 'Tony Orr'
Branch: Berkhamsted
Staff Member Meka Davies, Lewis Hall, Ben Bird
Experience: 5 out of 5 Would you use the agent again? YES


Despite a long termultious purchase caused by problems lower down the chain, Meka helped us through to completion, keeping everyone motivated and most importantly, made sure we got the house we wanted. She's a credit to Sterling and we'd have no problems dealing with her again. Stephens worth a mention too, his professionalism and courtesy shining through from handling the initial viewing to subsequently handling calls from an often stressed buyer (me!). Thanks to all at Sterling!...


By: By: 'Leigh Fordham'
Branch: Kings Langley
Staff Member Sean Lewis, Carol Warren
Experience: 5 out of 5 Would you use the agent again? YES


We sold and bought a house through Sterling, Kings Langley. Throughout the process all of their staff were professional and helpful. Having agreed a sale on our house they helped us in our search for a property in the area we wanted to move to - this was key for us. I wouldn't hesitate to recommend Sterling.


By: 'Nick'
Branch: Sterling Lettings & Property Management
Staff Member Olivia Vize, Justin Davis, Rachel Stocker
Experience: 5 out of 5 Would you use the agent again? YES


I had been looking for somewhere to rent for a few months and met many different agents most of which it seemed to just want to get rid of you! Olivia was different; she took an interest in what I wanted and took extra time to talk through other properties. She even tolerated my mother and made friends with my 2 and half year old nephew!! We went to see 3 properties in all and she responded promptly later that week to any questions I had regarding the places. I would like to thank Olivia for making it a good experience.
By: 'Wendy'
Branch: Tring
Staff Member Charlotte Hearn, Ben Bird, Phil Gormley
Experience: 5 out of 5 Would you use the agent again? YES


We have had some very bad experiences with agents but Sterling in Tring have been just amazing. From start to finish, we have been delighted with the service from Charlotte Hearn who has been proactive in helping us sell our house and really good at keeping us up to date with what has been happening. She really listens and gives excellent advice. Charlotte got us the price we wanted and we would definitely use Sterling again. Thanks so much Charlotte and also to Ben, who also worked on our negotiations over the weekend when he was not supposed to be in! I would highly recommend Sterlings, sincerely thanks for all your help.
By: 'Ian Butler'
Branch: Sterling Lettings & Property Management
Staff Member Justin Davis, Ben Bird,
Experience: 5 out of 5 Would you use the agent again? YES


I am a portfolio landlord and have been using Sterlings situated in Tring High Street for six years now. I have always found the staff helpful and very efficient. Justin has been at the Company since I started using the company and not only is he very good at his job he always goes the extra mile to make sure all parties are happy when and if any problems arise. I would recommend Sterlings as a Letting Agent. I have also sold and purchased through the selling arm and Ben Bird the Owner is a exceptional Estate Agent with his knowledge and energy
By: 'Mr Happy, Tring'
Branch: Tring
Staff Member Ben bird
Experience: 4 out of 5 Would you use the agent again? YES


Can\'t fault Ben Bird for his personal efforts here in managing the sale our of property to achieve an excellent \'over-market\' price. He was extremely knowledgeable and helpful throughout the process and managed some difficult situations with high integrity and fairness. One small negative for Sterling was that, in contrast to Ben\'s handling, on Ben\'s days out-of-the-office our experience was not quite as smooth and it required Ben to \'pick-up-the-pieces\' on his return. No man is an island - would recommend they focus on improving the agency\'s overall teamwork rather than competing within their agency for a sale commission. Would I use Sterling again? I definitely would - Ben in particular.